Delivery & Returns

SHIPPING / DELIVERY

UK

Orders under £30 will be priced at £3.50.
Free delivery on orders above £30.

UK orders are shipped with Royal Mail, which gives you the option to choose a 1 hour delivery window, so you don't have to wait in all day.

INTERNATIONAL DELIVERY 

All international orders are generally received in under 6 days and are sent DPD.

EUROPE

Orders under £30 will be priced at £5.
Free delivery on orders above £30.

USA

Orders under £30 will be priced at £15.
Free delivery on orders above £30.

Rest of the World

Orders under £30 will be priced at £15.
Free delivery on orders above £30.

CUSTOMS DUTIES — NON-EU CUSTOMERS

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Please note that customers takes full liability for all postal charges, return shipment costs, customs charges and handling fees even if should they refuse to accept a parcel due to import duties or taxes.

RETURNS

If you do not like your item or it does not fit please send back with attached returns form within 30 days of purchase. Please note that if the returns form is not properly filled out it may hinder the speed of your exchange/refund.

All returned items must be sent back with original tags/packaging and be in the exact same state as it was sent to you.

When sending back an item for exchange or refund we recommend sending it insured and signed for as we will not accept responsibility for lost items. We don't offer free returns how ever we will send an exchange out to you free of charge on a next day service. 

Returns form must be filled out in full and sent to the below address:

CT Sea Air Limited
Unit 8, Saxon Way Trading Estate
Harmondsworth
Middlesex UB7 0LW
United Kingdom

If you have any questions regarding Delivery & Returns please use the contact box form.

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